Optical Store CRM & Billing Software in India

Every frame. Every prescription. Every customer. EyeWearCRM runs your optical and eyewear shop from one clean dashboard: customer prescription history, frame barcode stock, payments, GST invoices and WhatsApp alerts.

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EyeWearCRM optical store management and billing software dashboard
Order ready, message sent
Low stock alert
Trusted by shops like VisionPro Eyewear LensCraft India ClearView Opticals FrameZone Surat OptiWorld Stores

Running an optical store on paper is quietly costing you

Every month, eyewear shops lose revenue to spreadsheets and forgotten follow-ups. Here's what changes when you switch.

The Old Way: Registers & Spreadsheets

  • Out-of-stock frames you only find out too late
  • Prescriptions buried in old registers & notebooks
  • Missed follow-ups that push customers to competitors
  • Blind decisions with no real sales data

With EyeWearCRM: Complete Control

  • Live stock alerts before you lose a sale
  • Every prescription saved, searchable in one click
  • Auto WhatsApp updates sent on time, every time
  • Real reports on best sellers & revenue trends

Everything an optical counter runs on, in one dashboard

From the first frame order to the thousandth repeat customer.

WhatsApp Invoices & Marketing

Send GST-compliant invoices directly on WhatsApp with one click. Send automated order-ready alerts, payment reminders, and prescription recall offers in bulk.

Order Management & Lab Jobs

Book orders, schedule eye fittings, track lab lens edging status (Pending → Lab → Ready → Delivered), and print optical lab job slips.

Customer & Prescription Records

Store full spectacle and contact lens powers (SPH, CYL, AXIS, ADD, PD) with lifetime searchable history for every customer.

Inventory & Frame Barcode Stock

Live optical stock tracking by frame brand, model, SKU, and barcode. Get instant low-stock alerts and manage supplier purchases.

GST Billing & Counter Payments

Optical counter billing with advance collection, balance due tracking, UPI, card, cash support, and clean GST tax invoice printing.

Sales Reports & Business Analytics

Daily counter collection, best-selling frame brands, monthly orders, stock turnover, and optician performance metrics in real time.

See EyeWearCRM in action

Click through the four screens your team will use every day. Clean, fast, purpose-built for optical retail.

EyeWearCRM optical store software dashboard showing live sales, stock, and orders
Overview
Your business at a glance

Revenue today, pending orders, low-stock alerts and outstanding payments — all on the first screen you open.

  • Today's revenue & orders
  • Low-stock & overdue alerts
  • Quick actions for new order
All Orders Pending Ready Delivered
CustomerFrame / LensStatusAmount
Raj PatelRay-Ban AviatorReady₹4,500
Priya SharmaTitan RimlessPending₹6,200
Amit DesaiCrizal Blue-cutDelivered₹3,800
Neha JoshiFastrack SportReady₹2,950
Orders & Appointments
Every order, every stage

Capture frame, prescription and fitting notes in seconds. Track each job from pending to delivered.

  • Status: Pending → Ready → Delivered
  • Assign to staff & schedule fitting
  • Auto WhatsApp on status change
Ray-Ban AviatorIn stock · 12
Titan RimlessLow · 3
Fastrack SportIn stock · 24
Crizal Blue-cutOut of stock
Inventory & Stock
Know what's on the shelf

Frames, lens types and suppliers with live quantities. Low-stock alerts before you run out.

  • Live stock per SKU
  • Low-stock & out-of-stock alerts
  • Supplier & purchase tracking
Revenue · Last 7 months ₹4,82,300
Jan
Feb
Mar
Apr
May
Jun
Jul
Reports & Analytics
Numbers that actually guide decisions

Revenue by category, monthly orders, best-selling frames and stock turnover — refreshed live.

  • Revenue & expense reports
  • Top-selling frames & lens types
  • GST-ready monthly summaries

From order to delivery, nothing slips through

Four stages every pair of glasses goes through. EyeWearCRM tracks each one for you.

  1. 1

    Order entry

    Capture frame, lens prescription and fitting notes in seconds.

  2. 2

    Inventory check

    See live stock, or raise a procurement request automatically.

  3. 3

    Fitting & QA

    Schedule fittings, track lens edging and check quality before handover.

  4. 4

    Delivery & follow-up

    Mark delivered, send a WhatsApp thank-you and collect feedback.

Start your free trial

Plans for every stage of your business

Choose the plan that matches your CRM needs. Flexible durations with no hidden charges.

15 Days Free

15 Days Free

Perfect for trying out the CRM with all essential features.

₹0
  • Order Management
  • Up to 3 Staff Members
  • Customer Records
  • Basic Expense Tracking
  • Product Gallery Upload
  • WhatsApp Marketing Campaigns
  • Advanced Reports & Analytics
Get Started
Most popular
1 Year

1 Year Plan

Best value for eyewear businesses that want the complete CRM experience.

₹9999
  • Full Goggles / Eyewear CRM
  • Unlimited Staff Members
  • Full Customer Management
  • WhatsApp Marketing Campaigns
  • Inventory & Stock Control
  • Advanced Reports & Analytics
  • GST Invoicing & Payments
Choose Plan
Custom

Custom Plan

Need a custom duration or special requirements? Contact us.

Custom

+91 82008 68335

Contact Us

Start with a free trial and upgrade whenever you're ready.

What eyewear shop owners say

Hear from real business owners across India who use EyeWearCRM to grow their optical stores.

"EyeWearCRM transformed how we manage orders and customer prescriptions. Our walk-ins have increased by 30% since we started using the WhatsApp marketing feature."

Raj Patel
Raj Patel
Owner, VisionPro Eyewear, Surat

"I used to track frame inventory on spreadsheets — it was a nightmare. EyeWearCRM's inventory control is a game changer. Low-stock alerts save me from losing sales every week."

Priya Sharma
Priya Sharma
Manager, LensCraft India, Mumbai

"The GST invoicing and payment tracking features have made my accounting so much easier. I can see exactly how much each customer owes and collect dues faster."

Amit Desai
Amit Desai
Founder, FrameZone Opticals, Ahmedabad

  Rated 4.9/5 by 120+ eyewear businesses

Built specifically for the eyewear industry

We understand the unique challenges of running an optical store — and we've built solutions for every one of them.

Industry-Specific

Designed from the ground up for eyewear retailers — frame inventory, lens prescriptions, and order tracking built-in.

WhatsApp Native

Send bulk promotional messages, order updates, and care tips directly via WhatsApp — your customers' preferred channel.

GST Ready

Generate GST-compliant invoices, track advance payments, and manage expenses with full audit trails for every transaction.

Real-Time Analytics

Know your best-selling frames, monthly revenue, stock turnover, and customer trends — all on a single dashboard.

500+
Eyewear Shops
50K+
Orders Processed
98%
Satisfaction Rate
24/7
Support Available

Insights for your eyewear business

Tips, guides, and industry news to help you run a smarter optical shop or retail store.

How to Manage Eyewear Inventory Effectively
Inventory Management
How to Manage Your Eyewear Inventory Without Losing Track

Running out of a popular frame or over-stocking slow-moving lenses can cost your shop lakhs. Here's how smart inventory management with a CRM keeps you in control.

June 10, 2026  ·  5 min read
Read Article
WhatsApp Marketing for Optical Shops
Marketing
How WhatsApp Marketing Boosted This Optical Shop's Walk-ins by 40%

A Surat-based eyewear retailer used EyeWearCRM's WhatsApp campaigns to send seasonal promotions and lens care tips — and saw a dramatic rise in repeat customers within weeks.

May 28, 2026  ·  4 min read
Read Article
Why Eyewear Shops Need a CRM
CRM Guide
Why Your Optical Shop Needs a CRM (And Not Just a WhatsApp Group)

Managing customer prescriptions, order status, and payments through WhatsApp groups leads to chaos. We break down why a dedicated CRM transforms how optical shops operate.

May 12, 2026  ·  6 min read
Read Article

We'd love to hear from you

Have a question, want a demo, or ready to get started? Drop us a message and we'll get back within 24 hours.

Get in Touch

Our team is available Monday–Saturday, 10 AM to 7 PM IST. We respond to all queries within one business day.

Phone
+91 82008 68335
Email
info@eyewearcrm.com
WhatsApp
+91 82008 68335
Office
Surat, Gujarat 395010

Send us a message

Frequently Asked Questions

Everything you need to know before getting started with EyeWearCRM for your optical business.

Yes! EyeWearCRM is purpose-built for goggles and eyewear retail businesses. It includes features specifically tailored for optical shops — frame and lens inventory management, customer prescription records, order tracking, and product gallery management. Everything your eyewear shop needs in one place.

You can import customer contacts (by name, mobile, and category), segment them by customer type, and send bulk WhatsApp messages directly from the platform — new frame arrivals, lens cleaning tips, seasonal promotions, and more. Campaign logs are maintained so you can track what was sent and when.

Yes! The Enterprise plan supports multi-location management. Each store gets its own profile with separate GST details, contact information, and inventory. This is ideal for eyewear chains or businesses operating across multiple cities.

Yes. You can store your GST number, business legal name, and GST address per location. Invoice-ready data including payment mode (cash/UPI/card), advance paid, and balance due is captured for every order — perfect for GST-compliant eyewear retail.

Absolutely. Our 15 days free plan gives you full access to all essential features with no credit card required. You'll be able to explore the complete CRM before deciding to upgrade to the 1 Year plan.

All plans include email and WhatsApp support Monday–Saturday, 10 AM to 7 PM IST. Enterprise customers get a dedicated account manager and priority support. You can also reach us at info@eyewearcrm.com or call +91 82008 68335.