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Optical Store CRM in Surat

Purpose-built for eyewear shops in Surat. Manage frame stock, send WhatsApp invoices, store customer prescriptions, and run your entire store from one simple dashboard.

375+
Optical stores in Surat
2,460
Opticians in Gujarat
87%
Single-owner shops
4.1%
YoY market growth

Built for the way Surat optical stores actually work

Surat is Gujarat's second-largest optical retail market, with over 375 optical stores spread across Adajan, Varachha, Piplod, Ring Road, and Katargam. From high-turnover frame shops near Ring Road to premium eyewear showrooms in Vesu and City Light, the city's optical retail runs on speed and repeat customers.

Yet most shops still track frame inventory on paper, send invoices manually on WhatsApp, and lose repeat business because prescriptions sit in old registers.

EyeWearCRM is built in Surat to solve exactly this. It gives your store live stock visibility, automated WhatsApp invoicing, and a searchable customer prescription history — without complicated software or long training.

Everything your Surat store needs

No bloated features. Just the six things an optical store in Surat runs on every day.

Stock Management

Track every frame, lens and accessory by SKU with live stock levels and low-stock alerts before you lose a sale.

Order Management

From order entry to delivery — assign staff, track status (Pending → Ready → Delivered), and schedule fittings.

WhatsApp Invoice

Send GST-compliant invoices directly on WhatsApp. Auto order-ready alerts and payment reminders included.

Customer Management

Store spectacle and contact lens prescriptions with full history, searchable in one click for every Surat customer.

Staff Management

Roles, permissions and performance tracking for each staff member at your Surat store — across all shifts.

Reports & Analytics

Revenue by category, best-selling frames, monthly orders and stock turnover — all live, all in one screen.

Serving optical stores across Surat

EyeWearCRM supports eyewear shops in every major commercial area of Surat.

Adajan Varachha Piplod Ring Road City Light Vesu Katargam Athwa Pal Bhatar Dabholi Rander

From order to delivery in four steps

Every pair of glasses your Surat store sells passes through these four stages. EyeWearCRM tracks each one for you.

1

Order entry

Capture frame, lens prescription and fitting notes in seconds — right at your Surat counter.

2

Inventory check

See live stock across your Surat store, or raise a procurement request automatically.

3

Fitting & QA

Schedule fittings, track lens edging, and check quality before handover to the customer.

4

Delivery & follow-up

Mark delivered, send a WhatsApp thank-you, and collect feedback for repeat business.

What optical shop owners say

Real feedback from eyewear businesses across Surat using EyeWearCRM.

"Before EyeWearCRM, our Adajan store tracked all stock on paper. After switching, stock management became three times faster. The WhatsApp invoice feature is a huge help for optical stores across Gujarat."

Jignesh Patel Vision Care Opticals, Adajan

"We run two optical stores on Ring Road. Multi-store management has become incredibly simple with EyeWearCRM. The reports clearly show which frames are our best sellers."

Hetal Desai LensWorld, Ring Road

"GST invoicing and WhatsApp reminders have made customer follow-up effortless. For optical stores in Surat, this software is a perfect fit."

Paresh Shah EyeStyle Optical, Varachha

Frequently asked questions for Surat stores

Everything you need to know before getting started with EyeWearCRM in Surat.

Yes. EyeWearCRM lets you generate GST-compliant invoices and send them directly to customers on WhatsApp. This is especially useful for optical stores in Surat where WhatsApp is the primary channel for order updates and payment reminders.

Yes. EyeWearCRM supports multi-store management. You can run separate profiles for each branch in Surat — Adajan, Varachha, Piplod, or Ring Road — with separate GST details, inventory, and staff roles.

EyeWearCRM tracks every frame, lens type, and accessory by brand, SKU, and barcode. You get live stock levels, low-stock alerts, and supplier purchase tracking. This is built for high-turnover optical shops in Surat's Ring Road and Varachha markets.

Yes. EyeWearCRM is headquartered in Surat, Gujarat. Our support team is available Monday–Saturday, 10 AM to 7 PM IST via phone and WhatsApp. We also offer on-site training for optical stores in Surat.

EyeWearCRM offers a 15-day free trial with no credit card required. After the trial, the 1-year plan is ₹9,999 per store, which includes GST invoicing, unlimited staff, WhatsApp marketing, and full inventory management.

Why Surat is a key market for optical CRM

Surat is home to over 375 optical stores — the second-highest concentration in Gujarat after Ahmedabad. The city's optical retail is clustered across key commercial areas: Ring Road (high-volume frame shops), Adajan (premium eyewear showrooms), Varachha (value-focused optical stores), Piplod and Vesu (branded eyewear outlets), and Katargam (neighbourhood opticians). With over 87% of Gujarat's optical stores being single-owner operations, the need for affordable, easy-to-use CRM software is highest among independent opticians in Surat. EyeWearCRM is built in Surat to serve exactly this market — helping local optical stores digitize inventory, automate WhatsApp invoicing, and retain customers with prescription recall.

Ready to digitize your Surat optical store?

Join hundreds of eyewear shops across Gujarat using EyeWearCRM to manage stock, send WhatsApp invoices, and grow repeat business.

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